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If you have a question that isn't answered below, don't hesitate to contact us using the contact details at the bottom of the page.

• How do I join and take advantage of The Last Stride's racing services?
• What is The Last Stride's privacy policy?
• What is The Last Stride's refunds policy?
• Help! I've forgotten my password!

How do I join and take advantage of The Last Stride's racing services?

If you wish to take advantage of our paid services, you firstly need to create an account, and then secondly need to buy a weekly subscription.

Step 1

Click on the "Join us!" link at the top right of the page.

Step 2

You will be presented with the "Create account" dialog - type in your details. Please note that you need to provide us with a valid email address so that we can contact you.

View how we use your email address here.

Step 3

Once you have successfully created an account, you will be presented with the purchases page. Select how many weeks you'd like to pay for, type in your credit card details and click 'Purchase'. Note that the button will not be enabled until your credit card details are valid.

Step 4

If your payment has been successful, you will be presented with your receipt. At the bottom of the page will be links to all of our services.

Note that some services, such as The Last Word, Movers and Shakers, and The Good Oil the service may not be available because it is either too early in the morning or because we have no selections for that day.

What is The Last Stride's privacy policy?

The Last Stride stores the following personal information from you:

• Your name.
• Your email address.
• Your postcode or country (upon joining only).
• The times you have accessed our services. This is to ensure proper accounting for the usage of our services.

The above information is not shared with any third parties for marketing purposes. The Last Stride will use your email address to contact you in the following circumstances:

• To let you know when services you have bought are available.
• To let you know when there are major changes to the The Last Stride website.
• When there are problems with your account.

Credit card information is directly submitted to EWay for processing - The Last Stride does not see or record your credit card details. For security reasons, we do not accept credit card details over the phone.

What is The Last Stride's refunds policy?

Money will only be refunded in exceptional circumstances.

Help! I've forgotten my password!

If your account has a valid email address set, click here to reset your password.

If you don't have a valid password set, you will need to contact us to have your password reset. Please contact us using the details on the left side of the page.